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Terms & Conditions

  1. The gift card/ eGift can be redeemed at any New Look store in the UK and online at newlook.com.
  2. Please retain this gift card as the balance can be topped-up.
  3. The minimum amount required to activate or top-up the gift card/ eGift is £1.
  4. The maximum card limit is £1,000.
  5. The gift card/ eGift will automatically expire after 24 months consecutive non-use, without notice, and any outstanding balance will be deducted.
  6. The gift card/ eGift balance may be checked in-store, online at newlook.com or by phoning Customer Services on 0845 226 3382.
  7. Please treat your gift card/ eGift like cash. New Look is not responsible for lost, stolen, damaged or unauthorised use of this gift card.
  8. New Look reserves the right to amend these Ts&Cs at any time. Your statutory rights are not affected.
  9. Full terms and conditions are available online at newlook.com.

Find out more about the Terms of Use.

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